Privacy Policy

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Effective date: 02 October 2026

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Who we are

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Wild Ona is operated by Kristina Keane, who is responsible for the personal information described in this policy. We provide online courses, eBooks and other digital educational resources.

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For privacy questions or requests, email info@wild-ona.com.

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Postal correspondence:
P.O. Box 1034 — Apartado de Correos 
29680 Estepona, Málaga, Spain

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Information we collect and why

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Depending on how you interact with us, we collect:

• Your name and email address when you subscribe, purchase or contact us.

• Your country, purchase information and any billing details provided during checkout.

• Information you choose to include in emails or other communications.

• Technical information, such as your IP address, browser, device and website activity, through our website and service providers.

 

We use this information to:

• Deliver purchases and manage access: to perform our contract with you.

• Send marketing emails you requested: with your consent.

• Keep tax and accounting records: to meet legal obligations.

• Answer enquiries, resolve problems and secure our services: for our legitimate interests in operating the business.

• Analyse website use: with consent where required for the technologies involved.

 

Information needed to process a purchase or provide access must be supplied for us to fulfil your order. Subscribing to marketing emails is optional.

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Email marketing

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We use Flodesk to manage our email list. You can unsubscribe at any time using the link in our marketing emails or by emailing us.

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Withdrawing consent does not affect processing that was lawful before you withdrew it. You may still receive necessary messages about an existing purchase.

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Service providers and payments

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We use service providers to operate our website, deliver products, manage communications and process payments. These include Wix, Flodesk, ThriveCart, Stripe and PayPal. Course videos are hosted through Bunny.net.

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We share information where needed for these services, legal obligations or the handling of legal claims. We do not sell or rent your personal information.

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Payments are processed through Stripe and/or PayPal. We do not store your full payment card details.

 

Further information is available in our providers’ privacy notices:

• Wix: https://www.wix.com/about/privacy

• Flodesk: https://flodesk.com/legal/privacy-policy

• ThriveCart: https://legal.thrivecart.com/platform/privacy/

• Stripe: https://stripe.com/privacy

• PayPal: https://www.paypal.com/privacy

• Bunny.net: https://bunny.net/privacy/

 

International transfers

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Some providers may process information outside the European Economic Area.

Where GDPR transfer requirements apply, the relevant transfer must be covered by an applicable adequacy decision or appropriate safeguards, such as standard contractual clauses. You can contact us for information about the safeguards applicable to your data.

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Cookies

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Our website uses cookies and similar technologies. Essential cookies support the operation and security of the website. Other cookies may support analytics or additional features.

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Cookies requiring consent should only be used after you agree to them. You can accept or reject optional cookies and change your choices through the website’s cookie settings.

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The cookie settings should also provide details of the cookies used, their purposes, providers and duration.

 

How long we keep information

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We keep purchase and account information for the period needed to deliver your purchase and maintain access.

We keep accounting records for the periods required by law, and relevant correspondence for as long as needed to resolve enquiries or claims.

Marketing information is kept while your subscription remains active. After you unsubscribe, we may retain a limited record to respect your opt-out.

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Your rights

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Where applicable under data protection law, you can request access, correction, deletion, restriction or portability of your information. You can also object to processing based on legitimate interests and withdraw consent where processing relies on it.

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These rights are subject to legal conditions. For example, we may need to retain certain accounting records.

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To make a request, email info@wild-ona.com. We may need to verify your identity before responding.

You can complain to the Spanish Data Protection Agency, Agencia Española de Protección de Datos, at https://www.aepd.es, or another competent supervisory authority.

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Children

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Our products are intended for adults aged 18 and over. We do not knowingly collect personal information from children under 18.

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Changes to this policy

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We may update this policy to reflect changes to our services or data practices. The latest version and effective date will appear on this page. Where required, we will notify you of significant changes or obtain fresh consent.